The Consultant's Toolkit: High-Impact Questionnaires, Activities and How-to Guides for Diagnosing and Solving Client Problems

This collection of field-tested tools, customizable questionnaires, and techniques for working with clients provides crucial problem-solving help in areas such as:
• Managing and leading change
• Organizational initiatives
• Assessing team and organizational functioning
• Improving relationships between departments and business units
• Creative problem-solving techniques

Mel Silberman, Ph.D., (Princeton, NJ) is a best-selling author and editor. A professor of adult and organization development at Temple University, he is the author of Active Training.

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All Customer Reviews
Average Customer Review:
0 of 0 people found the following review helpful:

good book but where is the promised free downloands?, 2008-12-11
I want to use this book, as it gives practical forms with good instructions but the Word editable downloads are not available. Hope the download gets resolved


0 of 0 people found the following review helpful:

Good Starter Package, 2007-12-28
you'll find a good deal of material here. silberman hasn't published much consultancy stuff since this hit the market - the fact that this book is 8 years old makes some of the content outdated. he is a dependable author though, who provides alot of practical advice. if you are looking for an author who can teach you how to train - check some of his other books. if you are looking for a full system of diagnostic tools - ready made, this is for you. many of them require modification, but that's the case with any book like this. i would also spend the money on some of alan weiss' books. in my view, they are more relavent and comprehensive.


0 of 0 people found the following review helpful:

A Solution Seeking A Problem?, 2007-09-08
A good book with some solid approaches to consulting that many have found to be useful.

The only downside, if you can call it that, is that quite a number of the solutions may not work well in a good number of real-world consulting assignments.

Overall not a bad read and worth further investigation if you're looking for something to lead you step-by-step through solving certain client problems.




6 of 6 people found the following review helpful:

Worth the Price, 2007-02-19
Part of my consulting practice is to create and facilitate group learning for various situations. I enjoy leafing through this book to both remind myself of tools, techniques and concepts I have explored in the past, and also to expand my options to incorporate new material into the mix. It is a bit like hanging out with a bunch of other consultants for a day to share ideas.


13 of 14 people found the following review helpful:

Valuable Book, 2006-07-17

This is a wonderful book that combines the expertise of a wide range of experts in the consulting field. Due to the different styles of the authors, the reader is bound to find several that really address their concerns.

The book is a useful toolkit as it has templates that one can easily adapt to meet their needs. Most of the common consulting problems are addressed. Among the readily useable tools are the various exercises, questionnaires and reproducible worksheets and techniques for working with clients, among others, which make this a very user friendly book that makes life easier for a consultant, particularly those like me that are relatively new to the profession.

This is a well written book that is easy to follow and understand and that should be a valuable tool to both the seasoned professional and the novice. It is certainly a very valuable reference book that can be used as a checklist when delivering services.

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