The Trainer's Support Handbook: A Guide to Managing the Administrative Details of Training

by Jean Barbazette

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Product Description
Most books on training focus on how to prepare classroom materials and lesson plans, and how to be a good presenter. However, a 1999 survey of 200 training professionals conducted by author Jean Barbazette's company, The Training Clinic, found that 26% to 51% of their time was spent on administrative tasks relating to training: scheduling training events; registering and confirming attendance at training events; preparing training rooms for instruction; evaluating the success of training efforts; and marketing training internally. "The Training Coordinator's Handbook" is the first book that focuses on these tasks - "the other 50%" of a trainer's workload -that happen outside the classroom. The Handbook makes life easier for training professionals with dozens of tools, job aids and guidelines that make these tasks simpler and faster. The book should appeal to training managers, trainers and full-time training coordinators bogged down in administrative details and responsibilities, or who want help with the important planning issues every trainer must deal with, such as developing an overall plan for training in the organization and determining who needs training and in what areas. Based on a public workshop offered by The Training Clinic entitled "Today's Effective Training Coordinator", the book provides helpful tools for speeding up tasks such as: selecting and hiring training vendors or internal subject matter experts; marketing training internally; registering participants; scheduling and setting up classrooms; and following up after training to see if the training was effective or what additional training needs remain.

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Average Customer Review: 5 out of 5 stars

4 of 4 people found the following review helpful:

5 out of 5 stars

I Wish I'd Thought of This Myself, 2004-05-17
I discovered Jean Barbazette's book about three months ago while doing a little bit of research on the topic of "job aids." I wasn't looking for job aids for myself, but I was delighted to find this gem. 227 pages of job aid are divided into 15 chapters and 3 appendices. Barbazette's motto seems to be "common sense, no nonsense." Some 83 templates give the trainer and (maybe more importantly!) the trainer's support staff ready access to the key issues they encounter in their work.

Topics include developing support for training, assessing training needs, hiring consultants, administering training, running a web site for training, budgeting.... None are surprising, but all are encountered by most training units quarterly if not monthly or weekly. Barbazette has managed to collect the core of things, though, that each of the training functions I have been involved with has managed to reinvent multiple times. Well, no more! With this in hand in just a few months I have saved myself (and the support team I work with) several dozen hours by using a number of these templates.

I regret I didn't think of this myself. Sincerely, I do. Yet there is one thing I regret more--that I didn't find this book immediately after it was published. I can only imagine the time I could have saved in projects until now.

4 of 4 people found the following review helpful:

5 out of 5 stars A first of its kind - Extremely useful, 2002-02-07
To my knowledge, this book is pioneer in its coverage of the 'support' aspect of training. Most training books are concerned with trainer's skills or style, learning, trainee behavior, etc. Barbazette, however, chooses to provide us with the tools and resources that we all need to run a hitch-free, administratively smooth training.

The book is brimming with useful forms, resources and even downloadable utilities available on the Internet. It is arranged in a logical manner and it is easy to locate the material that you might need if you are searvhing for a particular form.

Overall, this is a must for all trainers, especially new-comers and is probably an indispensable tool for any training department or function.

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