Quality Management Demystified

by Sid Kemp

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Product Description

Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

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All Customer Reviews
Average Customer Review: 4 out of 5 stars

0 of 0 people found the following review helpful:

3 out of 5 stars

GOOD - Oppinion, 2008-12-21
It is a book easy to understand, however it is more kind of like oppinion oriented than fact oriented.

7 of 7 people found the following review helpful:

5 out of 5 stars

A great book on Quality Management, 2006-03-31
This book describes all of the aspects of Quality Management including Quality Assurance, Quality Control and Quality Standards. It's written in a down-to-earth manner and is extremely easy to read. Overall - an excellent buy!

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