The Offshore Nation: Strategies for Success in Global Outsourcing and Offshoring

by Atul Vashistha, Avinash Vashistha

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Editorial Reviews
Product Description

Widely practiced by many Fortune 500 companies, global outsourcing has become one of the key strategic imperatives for successful enterprises. Often referred to as offshore outsourcing, services globalization is the next step in the evolution of global trade and capitalism. Top organizations are performing, buying, selling, and transforming services at an incredibly quick pace.

Written by outsourcing and global services experts Atul and Avinash Vashistha, The Offshore Nation presents a comprehensive, balanced view of the rapid growth of outsourcing and its expanding role in corporate strategy, providing a roadmap for business leaders and upper-level managers to plan their own strategies. Drawing upon their vast experience as consultants to Fortune 1000, multinational corporations, the authors help you determine what role offshore services should play in your company, how to integrate the strategy into your overall corporate identity, and successfully manage the initiative on an enterprise-wide level.

This practical, strategy-packed guide outlines the "big picture" of outsourcing, breaking down its different components and examining its impact on world and local economies and employment shifts. Covering outsourcing in many different countries and a variety of services--from IT, telecom, and customer service to accounting--the authors reveal best practices and step-by-step, proven methods for:

Building a sound globalization strategy
Identifying the processes that are mature enough to send offshore
Choosing the right business model for globalizing IT, back office, and other services
Attracting and retaining customers
Effectively managing your suppliers

Chock-full of valuable insights and tactical advice, The Offshore Nation is the authoritative primer for global outsourcing, helping companies to minimize the risks and maximize their return on investment.

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All Customer Reviews
Average Customer Review: 4.5 out of 5 stars

2 of 2 people found the following review helpful:

5 out of 5 stars

Highly informative and readable, 2006-07-11
This book provides a great framework for analyzing and determining the why, what, how and where of offshoring. If your organization is considering a shift towards offshoring, then you should find this book very useful in helping you think through the business case. The book does not drown you in details, but still provides a comprehensive overview of the offshoring industry.

2 of 4 people found the following review helpful:

4 out of 5 stars

Highly recommended, 2006-05-18
"The Offshore Nation - The Rise of Services Globalization" is an excellent guide for companies putting together their offshore strategy, as well as for companies that have already done it but want better results. It beautifully captures the global trends and gives practical yet comprehensive guidelines on how to do offshoring right - things that come out straight from the authors' rich experience in the area. Highly recommended.

7 of 11 people found the following review helpful:

2 out of 5 stars

Make Sure You're Looking for Info on OFFSHORING - not OUTSOURCING, 2006-05-15
Offshoring and Outsourcing just got jumbled again in the American vocabulary. The Offshore Nation is written by experts on the Indian BPO marketplace. If thats what you're trying to understand, this book is very helpful. If your goal is limited to large corporation, call center projects or transaction processing, this book is very helpful.
For all other areas of Outsourcing, I highly recommend you read any one of the other books who don't confuse offshoring and outsourcing better than Lou Dobbs.

3 of 8 people found the following review helpful:

5 out of 5 stars

A must read even if you don't outsource or are not in the business of outsourcing, 2006-05-12
Atul's book `The Offshore Nation' offers a very insightful ring-side view of the macro-economic trend towards globalization of services and how organizations and business leaders can effectively leverage this in a global economy for competitive advantage. Atul through his organization, NeoIT, has played a lead role in shaping the sourcing strategies of global organizations and the book is both thought provoking as well as prescriptive. It is a must read even if you don't outsource or are not in the business of outsourcing, for sooner or later, you will be a part of this global economy where work moves to where it gets done best."

4 of 7 people found the following review helpful:

5 out of 5 stars

A Must Read for Managing Today And Leading Into The Future, 2006-05-08
Speaking as the CEO of Sourcing Interests Group, a major ongoing outsourcing forum, The Offshore Nation hits a homerun in providing practical, immediately useful insight into the many facets and considerations of offshore outsourcing. Clearly this is one of the most important books on outsourcing that has ever been written. I highly recommend it.

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