Managing Business Process Flows: Principles of Operations Management w/ Student CD (2nd Edition)

by RavÃ Anupindi, Sunil Chopra, Sudhakar Deshmukh, Jan A. Van Mieghem, Eitan Zemel

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Editorial Reviews
Product Description
Intended for MBA oriented Operations Management courses. This long awaited revision uses a process flows approach to operations to show students how managers can design and control business processes to increase profitability and decrease costs for the organization.

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All Customer Reviews
Average Customer Review: 3.5 out of 5 stars

0 of 0 people found the following review helpful:

1 out of 5 stars

Day light robbery, 2010-05-06
This edition is barely different from the 1999 edition, but the price difference is vast. I would not pay more than $4 for the very elementary and common sense information presented in the book. I recommend buying a used copy of the old ( ie 1999 ) edition which is available for less than $5. The authors of the book really ought to be ashamed of themselves for pricing the book so ridiculously high

0 of 0 people found the following review helpful:

5 out of 5 stars

excellent book, 2009-10-31
I did use this book on my Kellogg MBA Operations Class. It is a great book, with a clear and easy-to-follow specific example for each topic discussed and explained on the book. I recommend it to any person who is looking for a very good introductory understanding of such important operation subjects.

1 of 3 people found the following review helpful:

4 out of 5 stars

good introduction to operations management, 2008-01-29
A relatively short book, easy to read and covers many topics relating to operations management.

8 of 9 people found the following review helpful:

4 out of 5 stars

Good text, but a little boring and long winded ..., 2006-03-07
I used this book as a course text for my MBA class in introduction to operations. What I like about the book is simple, flowing text, good "summery section" at the end of the chapter and a wealth of problems. However, the book gets boring and long. A lot of textbooks are now full color and embellished with real life sidebars, and have great presentation qualities ... not this book! It's black and white, and things are hard to find in it.

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