Operations Management: Processes and Value Chains, 8th edition

by Lee J. Krajewski, Larry P Ritzman, Manoj K. Malhotra

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Editorial Reviews
Product Description

This book blends the latest in strategic OM issues with proven analytic techniques.

While maintaining its perspective on the big picture and the strategic importance of operations, this edition shifts its overall approach to a process orientation–both service and manufacturing.

Industrial Engineers and Production and Operations Managers.

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All Customer Reviews
Average Customer Review: 4 out of 5 stars

0 of 0 people found the following review helpful:

1 out of 5 stars

Didn't recive book, 2008-09-28
Never received book, but Woody's Books was very helpful despite not getting me the book.

1 of 3 people found the following review helpful:

4 out of 5 stars

Operations Management, 2008-01-07
I wish I had known this book was the international version. I was not able to use it for the class.

0 of 4 people found the following review helpful:

5 out of 5 stars

Great Condition and shipped in time, 2007-09-24
Book was in great condition as the book seller said and it arrive earlier then I expected. I would buy books from this person again!

0 of 6 people found the following review helpful:

4 out of 5 stars

Great condition, 2007-09-24
The book arrived in excellent condition. It took a little longer than I expected for delivery - over 2 weeks but did arrive the day before the first class! Good price also.

0 of 3 people found the following review helpful:

5 out of 5 stars

very good, 2005-10-02
The item was sent quickly and in good condition. I am happy with the service.

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