by Kevin M. White
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Product Description
The only Apple-certified book on supporting Mac OS X 10.5 Leopard, this comprehensive reference takes support technicians and Mac aficionados deep inside the new operating system, covering everything from installation to networking technologies, and more. Following the learning objectives of the Apple Certified Support Professional exam, the lessons in this self-paced volume serve as a perfect guide for Apple’s own training class and a first-rate primer for computer support personnel who need to troubleshoot and optimize Mac OS X as part of their jobs. Lesson-review quizzes reinforce the knowledge gained along the way.
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Average Customer Review:
1 of 1 people found the following review helpful:
 Loads of info., 2008-08-04
This is an excellent book for anyone wanting to learn more about OS X Leopard. I'm using it to study for the ACSP test. So far I've learned a lot from the book. Recommended highly.
2 of 2 people found the following review helpful:
Get this book for the EXAM!, 2008-06-17
I purchased this book to prepare myself for the OS X Support Essentials 10.5 Exam, I PASSED and PASSED WELL! Everything that you need to know is in this book. If you want to pass the exam and can't afford to attend a training course this book is all you will need. It covers every topic in sufficient detail, it is easy to understand and I would wholeheartedly recommend it to anyone wishing to embark on a career supporting OS 10.5 machines. Please make sure you read the Knowledge Base References at the end of every chapter. They will give you greater background on each topic area. Kevin M White has produced a great text here, well done!.
1 of 1 people found the following review helpful:
 For Beginners or Switchers, But Not System Administrators, 2008-05-23
I saw a Macworld talk by the author (Neutered Admins, from the 2008 MacIT conference), and learned some really useful things. He mentioned that he'd written this book, and I bought it hoping for more information that would be useful to me in my system administration job supporting Mac and Linux users.
Alas, this book is aimed at help desks providing tier-one support, new users, or maybe Windows power users who are switching to the Mac. It has lots of coverage of the GUI and how to use a Mac for routine tasks and very little else. If, for example, you wanted to learn how a Leopard system sets a user's path (for use in the Terminal), you won't find that information here. You also won't find any information on how the system handles NFS mounts, how Leopard handles X11 and SSH agents with launchd, how you would set a Mac up to authenticate from another machine, or any other topic beyond what a reasonably experienced Mac user would probably already know or be able to figure out pretty quickly.
0 of 0 people found the following review helpful:
Mac OS X Support Essentials, 2008-05-06
complete reference for fixing iMac for non tech and could be helpful for a professional
some features of the iMac are not discussed though
1 of 4 people found the following review helpful:
Good but not that good, 2008-03-24
This is a review of Mac OS X Server Essentials second edition.
The one thing I found confusing about this book is it starts off telling you about standard, workgroup, and advanced installations, and then doesn't really guide you through the install in either. It jumps around, and then goes into remote installation.
What the book should of said is if your'e setting a server from scratch use the advanced install, and guide you through that.
As mentioned in other reviews, there are typos and I thought that was pretty darn unacceptable.
Overall its got some good technical information, but lacks coherency. It seems to be all over the place and not well put together. I wouldn't suggest for a newbie to mac os or mac os x server.
I would give this a three out of five stars, could be a great book, but lacking a lot of structure.
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