The Supernova Advisor: Crossing The Invisible Bridge to Exceptional Client Service and Consistent Growth

by Rob Knapp

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Editorial Reviews
Product Description
The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch—under the leadership of author Rob Knapp—it has grown increasingly popular within the financial services industry. The Supernova Advisor skillfully outlines this proven model and reveals how it can be used to create an exceptional experience for your clients, while significantly growing your business.

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All Customer Reviews
Average Customer Review: 5 out of 5 stars

0 of 0 people found the following review helpful:

5 out of 5 stars

Perfect Timing for the Supernova Advisor! , 2008-07-29
Rob is a passionate and inspirational leader who whole-heartedly believes in doing the right thing and changing lives for the better. If you have the courage to believe and faith to cross the invisible bridge which thousands have already done it can be extremely rewarding both personally and professionally! Rob is an exceptional supporter and encourager to have along throughout this journey. If you believe, it will happen.

0 of 0 people found the following review helpful:

5 out of 5 stars

Must read, 2008-03-12
It you are a new Financial Advisor, I suggest you read this book. You know how people say "I wish i knew back then what I know now". Well this book is the answer to that question. And the best thing is it is short and to the point. Hey, you could probably write it off too.

1 of 1 people found the following review helpful:

5 out of 5 stars

Contact is Not Discipline - It's Ritual, 2008-02-07
When Rob Knapp writes about contact not being a discipline, but a ritual, with reference made to Jim Loehr, he is from my perspective, discussing the most useful tool one can deploy in taking oneself to a higher level of performance.

Given the foregoing, in my view, this is a must read book, for anyone focused, competitive and driven.

1 of 1 people found the following review helpful:

5 out of 5 stars

Spend Time on What Matters Most, 2008-02-02
The Supernova Advisor is like a set of architectural plans for building a professional practice.

It's an excellent book for financial advisors and all client service businesses. We are reminded that clients become loyal when we develop relationships and trust. Rob Knapp's Supernova process provides a model for consistent contact and more meaningful conversations.

The Supernova Advisor will help you create client contact rituals where you spend your time on what matters most.

1 of 1 people found the following review helpful:

4 out of 5 stars

Super Advice, 2008-01-23
Rob Knapp's book came at a most opportune time. My partner and I have always successfully built our practice through referrals and it has worked - maybe too well! We are one of the "over 100" client club members! Just at the beginning of the year we sat down to discuss just what our ideal new client looked like. Rob's book now has us looking at what our ideal "old client" looks like. We are implementing and the process is great, easy and most of all working for our clients we are keeping and those we are passing on to other advisors.

The book is easy to read, understand and implement and that's the best kind of book! Thank you for sharing this Supernova process!

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