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The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities

by Douglas Brown, Scott Wilson

List Price:$37.95
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Average Rating:5 out of 5 stars
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Editorial Reviews
Product Description
The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. A controversial and emotional subject among business leaders and workers in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in modern history. In this one-of-a-kind resource, outsourcing gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and present a wealth of employment opportunities for workers who want to enter this growing field.


All Customer Reviews
Average Customer Review:5 out of 5 stars
1 of 1 people found the following review helpful:

4 out of 5 starsA good guide book, 2008-04-02
The book successfully provides a 20,000 foot view of key aspects of outsourcing, including a deeper focus on Business process outsourcing. The content of the book is divided into three key parts
* How to plan, lead and manage outsourcing initiatives
I found this section really relevant to sourcing professionals, especially for those focused on `buy' side of sourcing
* The indispensable guide to finding an outsourcing career
This section is peppered with a few interesting ideas, especially for those in the west who are coming to grips with the Outsourcing elephant in the room
* The indispensable guide for outsourcing entrepreneurs
More of a Business 101 with a bit of sourcing focus

The topics covered are vast so doing justice to every aspect of sourcing is hard. I only wish the authors had brought in further depth in a topics like Risks (with a capital R) Governance, SLAs and other operational challenges .

Overall a good guide book for those looking for an overview on the topic.



1 of 1 people found the following review helpful:

4 out of 5 starsBlack Book of outsourcing, 2007-09-13
This book is excellent. It discusses why outsourcing is essential for doing business and the process requried to do so. It is straight forward, good for not only for Companies interested to outsource, but also anybody who is interested to learn about outsourcing.


0 of 1 people found the following review helpful:

5 out of 5 starsNew Revised & Updated "BLACK BOOK" coming in 2008!, 2007-09-03
Outsourcing buyers, clients, advisors, analysts, investors, managers, executives and media all quote this book as the "bible of outsourcing"! We're looking forward to the 2008 edition which is coming out next year.




2 of 2 people found the following review helpful:

5 out of 5 starsEXCELLENT!, 2006-11-03
The book offered very useful information and guidelines that could immediately apply to our work. Additionally, the author has revealed a new path to business knowledge, offering further opportunities to pursue the successful implementation of company strategic goals in an ever-changing and challenging business environment.


3 of 4 people found the following review helpful:

5 out of 5 starsA Different Take on the Outsourcing Debate, 2006-10-12
With Lou Dobbs and a host of others focusing only on the negative aspects of outsourcing, it's refreshing to see someone talk about how outsourcing can drive economic growth also. The dominance of service businesses is restructuring the economy and, like all change, some of it will be painful. Good jobs will come from value-added activity, not by bemoaning the inevitable. Outsourcing is just another way that the market exposes management inefficiency.




Price is accurate as of the date/time indicated. Prices and product availability are subject to change. Any price displayed on the Amazon website at the time of purchase will govern the sale of this product.
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