by John Jeston, Johan Nelis
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| List Price: | $43.95 |
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Product Description
Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization.
This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement culture.
* A proven step-by-step framework for the Business Process Management practitioner
* Features practical tools, explanations, guidance and over 50 case studies to illustrate best practice
* New edition includes checklists of all phases & steps, summaries of tools per phase, and an overview of business process trends
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Average Customer Review:
1 of 1 people found the following review helpful:
 Mandatory Reading (If you have just one BPM book this is it), 2008-07-17
If you are seeking guidance on what corporation need to do to become process centric, this is the leading book on the topic. I am on the OMG OCEB committee and we are writing OMG's certification exam for Business Process Experts. While this book was not cited on the fundamental exam, it certainally will be cited in the intermediate and advanced exam. Many on the committee recognize the contribution of this amazing book.
In my work with OCEB I have read just about every BPM book listed on Amazon. and this is the best, by far. The book is well written, well organized, beautifully produced and the discussions are authoritative.
0 of 2 people found the following review helpful:
 Comprehensive, 2008-07-08
A valuable textbook on the subject. Worthwhile permanent addition to my professional library. Increased my SME and useful in my consulting practice.
1 of 1 people found the following review helpful:
This book is excellent!, 2008-06-09
If you get any significant responsibility for the management and success of any project having to do with BPM, then this book is a must. It is very practical and it denotes immediately the vast experience and unselfishness of the authors who share precious fruits of their practice. I would like to use this space that Amazon gives us to thank wholeheartedly John Jeston and Johan Nelis for this jewel of technical literature.
1 of 2 people found the following review helpful:
Useful Read, 2007-09-19
This is a valuable book for beginners and intermediates. Its detail as expected in any book is moderate. Learning the true methodologies of BPM requires experience and additional reading. This book however does serve as a useful tool in understanding BPM and its mehtodologies as well as standardising a roll out.
10 of 11 people found the following review helpful:
Practical Manual, 2007-02-22
Anyone who's interested in process improvement needs to invest in this book. Written in simple plain language, the book simplifies bpm and bpi.
Though I bought this book based on other people's reviews, I am proud to send mine. If you are new in business process management, redesign or even re-engineering, this is a good place to start. I have found this book as a great material with real-life examples. It is an excellent guide for implementing a process improvement or management project. I am currently working on a business process improvement project for one of my training programs and I have found the ideas expressed in this book handy.
As a six sigma specialist, I find myself reading similar books but this book stands out and I look forward to the next page as I read on.
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