Human Capital: What It Is and Why People Invest It (The Jossey-Bass Business & Management Series)

No longer mere company "assets," today's in-demand workers have become free agents who can and do invest their ability, behavior, and energy-their human capital-in the companies of their choice. And the companies they choose, the companies that will win in the marketplace, will be the ones that know how to create and deliver the best return on that investment. In this book, author Thomas O. Davenport explores the dynamics of this emerging workplace phenomenon and describes specific strategies that companies and workers can use to build mutually beneficial relationships in the new knowledge economy.

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All Customer Reviews
Average Customer Review:
0 of 0 people found the following review helpful:

Age of Knowledge Workers - A handbook, 2005-01-16
The strength of the book is obvious to every one, and can be summarized here.

I find the book more useful for students of library & information science, with plenty of tabulated / illustrated useful themes, such as, Knowledge worker (p.9), comptence building (pp. 131-132), intangible capital measuring (p. 216), job fulfillment & ROI (p. 33-34), etc.

contents:
1 Worker as Investor: A New Metaphor
2 Human Capital Investments and Returns
3 Human Capital and Competitive Strategy
4 Hiring Human Capital Investors
5 Setting the Stage Through Workplace Environment
6 Paving the Way for High Investment
7 Building Human Capital
8 Holding On to Human Capital Investors
9 Optimizing and Measuring Human Capital Investment

Davenport reminds succintly, "people are not costs, factors of production, or assets. They are investors in a business, paying in human capital and expecting a return on their investment." In order to make human capital work, as effectively as possible, this CEO stresses on the fact that the management must make sure that people understand how the organization becomes successful--i.e., only with humans, humans and humans--NOT with the old currencies of capital, assetts, credits, and debits in the ROI and ROA.

The weakness in Davenport's book is is that it focuses on professional investment ONLY. Professional and personal mind as a whole gives a fuller picture. Whereas, ignoring the personal side, leads to lopsidedness. An individual investor has his / her energy, synergy and soul contributing in workplace-- they are not Just Robots. Those who are looking for such a holistic picture have to look elsewhere and in other books. My listmania, at Amazon has many titles which facilitate looking at the investor in a holistic sense.

This listmania is facilitating accommodation, tolerance and striking adjustment among the co-investor, among the teammates, etc. 'Religion in workplace (religious practice in work hours)' (...)

Nevertheless, Davenport gets the credit of making this idea so explicit and obvious: "worker is an investor," wherein the worker (oops, investor) is a free bird, with an added power to negotiate with the board, or get out whenever negotiations fail.


2 of 3 people found the following review helpful:

Insightful!, 2001-04-04
The 1990s may well be remembered as the decade of employee empowerment (at least in management theory circles), but very few companies ever put their money where their mouths were when it came to dismantling the old "command-and-control" structures. Thomas O. Davenport makes a fresh case for empowerment by placing the argument in the context of the current tight labor market, and presenting scarce knowledge workers as investors of human capital. These human capital investors should be valued, nurtured and rewarded by companies in much the same way that financial investors are cared for. Although many of the conclusions that result from this novel theory mirror those of earlier works in employee empowerment, we [...] strongly recommend this book for its original take on the changing nature of the employer/employee relationship.



7 of 7 people found the following review helpful:

A Solid Analysis, 2000-10-20
Actually, if you are interested in this subject, there are at least four books to read: this one, Fitz-enz's The ROI of Human Capital, and two different books with the same title, Intellectual Capital, by Annie Brooking and Tom Stewart. So often, we hear someone say that "Our most valuable assets walk out the door at the end of each day." That's true. But what does it really mean when assigning value to human "assets"? Davenport has written a very solid book (I'm NOT damning with faint praise), one which I strongly recommend. Given the importance of this subject, I again suggest reading at least the four books previously identified. Who knows? Davenport may be, in your considered opinion, the most hepful. He has a sharp mind. He writes very well indeed. His observations and suggestions are rock-solid. (Chapter Nine all by itself is well worth the cost of the book.) My initial rating of his book was Four Stars but as I began to formulate my thoughts which comprise this brief commentary, I've changed my mind. When transmitting to the Amazonians, I shall increase that rating to Five Stars. How valuable this book is to you is a determination only you can make. One final point: For the cost of only one hour of my time as an independent management consultant, you can purchase at least four books on this critically important subject. If that isn't great value, I really don't know what is.


7 of 7 people found the following review helpful:

Excellent summary of critical human capital investor issues, 1999-08-13
This book is a valuable and well-written summary of key elements in the equation of how to entice employees - human capital investors - to invest in your enterprise to the benefit of both parties. It pulls together in one book, and one coherent framework, lots of valuable concepts. It is also full of practical ideas on how to implement those concepts. It's worth reading for those who are interested in leading people effectively.


12 of 12 people found the following review helpful:

A Business Book with Brains (and Heart and Soul), 1999-04-14
As an avid reader of business books and a management consultant myself, I cannot say enough good things about this deceptively straightforward, yet truly great book. Davenport does what other business authors do not typically set out to do: he engages both your mind and your heart. Through the use of metaphors, stories, and real-life case examples, he outlines a sound conceptual framework for understanding employees as investors. Without resorting to glib cliches and "soft-headed" truisims, he builds a logical and convincing case that outlines how any organization interested in greatness can unleash the potential that resides in every employee. By conveying a deep and profound respect for the power and talent of people, he challenges the "architects" and leaders of organizations to create environments that will bring out the best in everybody. By emphasizing the reciprocity of the employee-employer relationship, he shows us how any organization can create and deliver a deal(or deals)that will attract, retain, and motivate the best talent available.

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