by Ken Burnett
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Product Description
Internationally acclaimed fundraising consultant Ken Burnett has completely revised and updated his classic book Relationship Fundraising to offer fundraising professionals an invaluable resource for learning the techniques of effective communication with donors in the twenty-first century. Filled with illustrative case histories, donor profiles, and more than two hundred action points, this groundbreaking book shows fundraisers how to - Implement creative approaches to relationship-building fundraising
- Avoid common fundraising errors and pitfalls
- Apply the vital ingredients for fundraising success
- Build good relationships through marketing
- Achieve a greater understanding of their donors
- Communicate effectively with donors--using direct mail, the press, television, the telephone, face-to-face contact, and more.
- Prepare for the challenges of twenty-first century fundraising
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Average Customer Review:
0 of 0 people found the following review helpful:
 Entertaining and inspiring, 2008-08-03
Quite a bit of emphasis on how fundraising works in the UK versus the US. Has some good suggestions that are relevant in the US. Very conversational tone and quite inspiring for a fundraising book. How relevant this is to the content of the CFRE exam, I don't know.
0 of 0 people found the following review helpful:
Beyond Raising Funds, A Work for Human Betterment., 2008-07-27
[NB: Get the 2002 revised edition] We should all listen to Ken Burnett and what he has to say. He has listened hard for years: to donors; people stricken with and striving against hardship; professionals in the office and the people working boots-on-ground, and he knows whereof he speaks. The subject of Relationship Fundraising: A Donor Based Approach to the Business of Raising Money is fundraising, but its ideas are applicable to corporate governance, public relations, customer satisfaction, social work, politics, parenting, marketing... It is a guide to more effectively relating to and understanding our place in a Humane world. It is both "how-to" and "why we should" - clearly illustrating, in a refreshingly personal style, the good idea it is to consider the perspective of our clients: the Contributors who give so much to our lives.
Rather than duplicate the other reviews that list the chapter details of this work, I simply want to encourage you to go ahead, risk the purchase of this and Ken's "The ZEN of Fundraising"The Zen of Fundraising: 89 Timeless Ideas to Strengthen and Develop Your Donor Relationships. If you have a heart and a brain, you will benefit significantly. And as you practice living with Ken's thoughts as a companion, the World will be a better place.
Yes, he's that good.
GregRobin Smith.
0 of 2 people found the following review helpful:
 Getting rather dated, 2008-04-05
Considered a hit in the 1990s with Europeans, the audience for which this book was written. That was when Europeans knew little about true philanthropy and nothing about major donor relations. They were mostly wedded to direct mail and low-end funders. The author was a significant force in lower-end donor direct mail fundraising. Thus, little was ever of true significance for US and Canadian professionals. Considering the total absence of discussion of the phenomenal advances made with online communications linked to CRMs and participatory online membership activities for nonprofits, which are developing real relationships between nonprofits and their constituents, I doubt the value of this rather quaintly old fashioned book.
3 of 3 people found the following review helpful:
Everyone involved in fundraising for nonprofits should understand what is covered in this book., 2008-03-19
I thought this was a wonderful book. It includes 14 chapters and a glossary. Although I'm not sure the glossary added to the book. I don't view the book to be a complete treatise on nonprofit fundraising, but the author says he did not expect it to be. There is no coverage of special events, grant proposals, volunteers, or local fundraising activities. What this book talks about, and does it well, is nonprofits and their development arms need to approach donors with mutual consideration, thoughtfulness, and appreciation.
The world has gotten competitive. And nonprofit fundraising exists in an environment where technology and aggressive marketing tactics are the norm in how to do business. This book points out that technology and aggressive marketing have the potential to undermine the trust and confidence that are so important to effective fundraising. Fundraisers who understand that fundraising is about "building relationships" will not be obsessed with fundraising techniques and formulas. Instead, they will merely practice the art of fundraising that is all about building relationships.
This book was first written in the early 1990s and made a substantial contribution to the UK fundraising community's library of tomes on how to practice fundraising. It presents a basic approach to fundraising that is time tested and works. Now, in the 21st century, the author has updated his book by incorporating his answers to questions he has received about the first edition, and by adding some new thoughts he has on the subject. The material covered in this book is important; everyone involved in fundraising for nonprofits should understand what is covered in this book and take that understanding with them when they do their work as fundraisers.
I would have liked the book better if there had been one more chapter included. The author is critical of technology and aggressive marketing tactics. But he doesn't provide his view as to how technology and marketing tactics should be used specifically. I think the book would benefit with a chapter that would cover some of these specifics. In my humble opinion, technology and marketing tactics are still very important and critical to fundraising success. It's just how they can be used so donors are trusting of nonprofits that could have been better explained.
This book was an easy read. Each chapter is followed by a summary called "action points." And I liked this feature. I also liked very much the summary of the book provided at page xxii of the book's Preface. At the end of the book is a lengthy bibliography. Many good books are included in that list, and the reader will probably want to search some of them out for further reading. 5 stars!
0 of 0 people found the following review helpful:
 Motivating, 2008-03-11
I found this book to be honest about fundraising, motivating and with great ideas and experience to further the business of fundraising
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