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Human Resources Management for Public and Nonprofit Organizations (Jossey Bass Nonprofit & Public Management Series)

by Joan E. Pynes

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Editorial Reviews
Product Description
Human Resources Management for Public and Nonprofit Organizations, second edition is a revision of the bestselling text that shows readers how to integrate human resource practices with the mission of their organizations. It offers an integrated approach to the most current human resource concerns and provides an accessible tool for executive directors, managers and students. This book offers updated compensation and budgetary guidance and helps to navigate the newest legal and technological challenges and opportunities in human resource management.


All Customer Reviews
Average Customer Review:3.5 out of 5 stars
1 of 1 people found the following review helpful:

2 out of 5 starsToo dense to hold students' interest, 2008-01-06

This text is incredibly thorough in its review of the public restrictions on human resource management but much less thorough in the needs of nonprofits. While the chapters cover all the essential elements of an introductory graduate class in human resources, it did not hold the interests of my students when I used it. There were too few examples and those that were included were designed more as exemplars of how human resource concepts used and not problem-focused in such a way that would engage the students in discussion and problem-solving. There were too few illustrations of important concepts and it would have helped to have more links to current issues and nonprofits that those in their twenties like. On the up side, the text is well written and provides substantial details about how to implement protocols and policies. I would much rather not write a review of a book that doesn't work for me but I think that the existing reviews here gloss over some of these issues.


1 of 1 people found the following review helpful:

4 out of 5 starsGood book, 2007-05-14
I like the book because it is simple in its explaination and illustrations, written in simple english where everyone that reads it will comprehend which is the most thing i love in the book.
the sequence of the chapters is done in such an way that it takes you into the next one with an ideal on what you are going to expect.


5 of 6 people found the following review helpful:

3 out of 5 starsA good survey text, 2002-09-30
This is a good general overview of Strategic Human Resources Management (SHRM) theory and techniques as applied to public sector and non-profit organizations. Although it is essentially a textbook aimed at graduate-level students in Public Policy or Public Administration, Pynes' survey approach, pointing the reader to empirical studies and other more in-depth sources, should serve as both a refresher and a source of new ideas, even to long-term practitioners in the field. The book is a series of chapters grouped around three basic themes: changing context, methods and challenges.

Part one puts human resource management (HRM) into a strategic context, starting with an overview of the shortcomings of traditional "after-the-fact" HR strategy. It is filled with real-life examples of challenges, successes and failures. Here, Pynes lays out the central thesis of the book, arguing that vertical integration of HR processes into overall strategic planning is essential for success and sustainability, especially in today's ever-changing organizational milieu. For example, Pynes argues that organizations can benefit by mirroring societal diversity in the workplace (however, I think that the case can be more compellingly presented). She ties up the section with a good overview of the relevant US federal legal and regulatory framework, with a number of examples from labor case law.

Part two provides the "meat" of SHRM practice. Pynes covers the fundamental theories and techniques of job analysis, recruitment and performance evaluation (including a good discussion of how performance appraisals might be reconciled with Total Quality Management's team-based concepts). She reviews methods for determining compensation and benefit levels, including coverage of equity and comparable worth. In these methodology sections, Pynes takes care to include additional consideration of executive level positions, given the often-different concerns that can come into play here. She touches on evolving compensation issues such as gainsharing and alternative benefits. The section closes with a chapter addressing collective bargaining.

The final section looks at today's challenges and emerging issues. Pynes brings the reader along for a look at contracting out, workplace violence, technological change and alternative dispute resolution (it seems to me that there are a number of additional issues not covered, such as the expanding definition of employer liability). Overall, the public and non-profit sectors are demanding increased professionalism from their workers. To meet the dual challenge presented by rising demand for services within increasingly constrained resources, many organizations, even those in the formal public sector, are relying more heavily on volunteers. It is refreshing to see a discussion of volunteer management within the context of an HR text. After all, volunteers constitute the unpaid labor force. The arguments presented here certainly reinforce the book's central message.

What did I like most about the book? It is well laid-out, with a good introduction to each section setting the road map. Throughout, Pynes illustrates with concrete and practical examples and models. There are headings for each new topic and a concise summary at the end of each chapter. Both the table of contents and the index are excellent guides. An extensive and broad-based bibliography points the curious reader to additional sources.

From my point of view, the book has a few shortcomings. First, the extensive examples, legislation and case law are all US-based. I think that a non-American would find some of this minutia of limited benefit. In addition, the survey-course nature of the text (the impressively-detailed methodology sections on job analysis and performance appraisals are a notable exception) may leave some readers feeling wanting. Finally, I would like to see more parallels drawn with for-profit HR issues.

Overall, I would recommend this book as a general reference text, an introduction or a refresher for anyone wanting inspiration and direction about new ways of looking at HR in a strategic context. I especially like Pyne's insistence that an organization's staff and volunteers are crucially important in fulfilling its mission. It is a message worth repeating.


2 of 4 people found the following review helpful:

4 out of 5 starsGood Public Administration Reading, 2001-05-20
Pynes presents an overview of the multiple roles of human resource managers in the strategic planning process. She has a knack for presenting technical information in a format for novices in public administration. The case studies presented enhance the understanding of relevant issues that human resource managers face. More importantly, the author emphasizes that the collaboration between the organizations' stakeholders will enhance the strategic human resources management process.


4 of 5 people found the following review helpful:

4 out of 5 starsGraduate Student Resource, 2001-05-20
I consider this book to be very relevant to human resources practice. The author set forth traditional human resoures functions such as recruitment and selection, performance evaluation, and compensation and benefits, with the human resources perspective of the 21st century: changing, empowering, strategic management, and team-building.

I also find this book to be relevant to theory. the author's discussion of traditional human resources theories served to refresh my knowledge of the issues and functions of human resources management.

The text was not difficult to read, but covered the topics comprehensively and provided ample case study examples. I recommend this book to graduate students.




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