Training Needs Assessment: Methods, Tools, and Techniques (Skilled Trainer)

by Jean Barbazette

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Product Description
This book covers the essentials of needs analysis from the emerging trainer's perspective by providing just the right amount of support and knowledge without going too deep into the subject. The topics covered include when and how to do a training needs analysis; using informal and formal analysis techniques; goal, task and population analysis; and how to develop and present a training plan for management approval. Each chapter includes appropriate data gathering tools. The Skilled Trainer series provides practical guidance for those who've had some exposure to training and would like to take their career to the next level.

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All Customer Reviews
Average Customer Review: 5 out of 5 stars

2 of 2 people found the following review helpful:

5 out of 5 stars

TNA Essential Tools/Knowledge complete guide, 2008-01-23
The methods introduced in this book are simply put, easy to follow and a complete guide to perform a Training Needs Assessment.

The book begins with breaking down who, what, when, why and how of an assessment. It introduces the issue that training is not always the solution to a deficiency and how to identify if there is a need for training or a need for another solution.

There are seven different analyses broken down into separate chapters to guide you in conducting successful analyses.

Feasibility Analysis- The cost of doing something verses the cost of doing nothing to correct a deficiency.

Performance Analysis- Also known as a gap analysis, a look at where your employees are and where you would like them to be.

Goal Analysis - Includes how to write a goal statement. Breaking down vague statements into specific behaviors desired by a company for succes

Task Analysis - The book will guide you in breaking down tasks within a job.

Needs versus Wants Analysis - Why should training be done? Is the deficiency tied to a need or a want? Again looking at finding the proper solution.

Target Population - How to develop an effective training program for the audience. How to identify the audience.

Contextual Analysis - How and when to deliver training successfully.

One very interesting point covered is to always deal with the decision maker during every processes. This will save time and money (yours).

Overall, a complete guide to successful analyses.

5 of 5 people found the following review helpful:

5 out of 5 stars

Practical, 2007-08-23
Other books I considered purchasing on this topic require interpretation of the content or demand a Masters degree in Organizational Development to understand the author's point. Barbazette avoids those traps and instead offers useful methods and tools in a format I found easy to read and easy to implement. Given the multiple ways I have applied what I learned from the book, I consider this book one of my best purchases in the last twelve months.

14 of 17 people found the following review helpful:

5 out of 5 stars

Presents a Proven Three Phase Plan, 2006-06-21
First is the collection of information. In order to proceed with any kind of training some information needs to be determined before you can even decide that training is needed. And if it is, what kind of training. Perhaps this is product training for the sales people. Perhaps it is time management. Perhaps the problem being addressed doesn't call for more training but some kind of change in the work flow, the people, or the computer system.

Second is the analysis of the collected information. This may be summaries, complete with charts and tables; this may find something so obvious that you will wonder how it was missed. The end of this phase is to present to the management requesting the study to determine what, if any training is needed.

Finally is the development of a training plan. The author presents a ten part plan that begins with Issue Definition, and ends with an evaluation of the results of the training. These steps have been defined over many years and are a proven approach.

A CD is supplied with the book that includes forms, checklists and other tools that are referenced in the book itself.

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