by Deborah L. Duarte, Nancy Tennant Snyder
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Product Description
This third edition of the best-selling resource Mastering Virtual Teams offers a toolkit for leaders and members of virtual teams. The revised and expanded edition includes a CD-ROM with useful resources that allow virtual teams to access and use the book's checklists, assessments, and other practical tools quickly and easily. Deborah L. Durate and Nancy Tennant Snyder include updated guidelines, strategies, and best practices for working effectively with virtual teams across time and distance to see a project through. The useful tools, exercises, and real-life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.
Amazon.com Review
Office face-time may always play a critical role in certain corporate settings, but technology and globalization have combined to thrust "virtual meetings" into an increasingly important place on today's overall business stage. With once-rigid boundaries of time, geography, and even organization now rapidly disappearing, members of almost any workplace team can communicate and collaborate regardless of physical location. How to do so most effectively? Deborah L. Duarte, assistant professor at George Washington University, and Nancy Tennant Snyder, chief learning officer for Whirlpool Corporation, outline suggestions applicable to large and small organizations alike in Mastering Virtual Teams. Designed for those who work in--as well as lead--such teams, it is divided into sections that focus on their unique inherent complexities, their creation, and their operation. Real-life examples and the authors' experienced observations are complemented by an abundance of helpful checklists and practical exercises. --Howard Rothman
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Average Customer Review:
0 of 1 people found the following review helpful:
Great as a Reference Book, 2008-01-10
There's a wealth of information in this book. In fact, it gets me excited to work on a virtual team (given we actually incorporate the suggestions). Included are many exercises and templates for going through them correctly - you probably won't need them all but it's nice that they're available.
Side note, the "Sara" character has increasingly surprising insights and valuable lessons learned.
I recommend you get the latest version, whatever that is, since many of the referenced technologies will probably be oudated if you don't.
1 of 4 people found the following review helpful:
 Pretty good, but do you really need to read a book to figure this out?, 2007-03-09
This is one of two textbooks assigned for me in my management of engineering teams class. Overall, I would say that this is a good book with a lot of useful information on managing virtual teams. However, I think that managing virtual teams is not too different from managing regular teams. Sure there are some technology issues you have to consider and different team norms, but the delta between managing virtual and conventional teams is really not that large. I do not think you need a book dedicated to explaining this delta. But overall this is a good read.
23 of 25 people found the following review helpful:
Another Human Resource Book with no Business case, 2001-11-02
I was disappointed by the lack of real world examples. Most of the examples were "human resource groups". Now, to be sure, there are many really fine checklists for managers included in this book. Although they are basic, most managers find them useful and thought provoking.
Unfortunately, as with most books on virtual teams, the authors have not focused on the critical operations which use virtual teaming: marketing, sales, program/project management. This book also neglects to leave the reader with a future focus --like: what is the new work and how will the businesses have to 'virtually' restructure or lose the "command and control" model of management.
18 of 18 people found the following review helpful:
Not great prose, but thorough coverage, 2001-03-26
Duarte and Synder provide thorough coverage of the tools and techniques required for effective use of virtual teams. The writing style is basic, here's-what-to-do stuff, offering 'x' critical success factors, abundant check lists, and tables comparing alternatives, such as video or electronic displays. From my experience, they are right on target for team leaders and team members.Interspersed are jewels of wisdom. For example: communication and collaboration are the two most important factors in team success; sometimes it's better to wait until team members get to know one another as dependable and competent before initiating in-depth team building; trust depends on performance and competence, integrity, and concern for the well-being of others; information overload can slow down a team's decision-making process. I was pleased to find they documented that video conferencing requires a different skill set than running regular meetings. I sometimes yearned for more real life stories and persuasive arguments, in other words, a less formulaic style. But that's my bias as a reader and not their intent.
24 of 28 people found the following review helpful:
 Excellent overview of technology and techniques, 1999-08-03
The authors provide an excellent treatment of the problems associated with starting and maintaining virtual teams. An excellent concise presentation of working with differences in culture is presented. Many technology alternatives to facilitate group interaction and collaboration are also presented. The strengths and weaknesses of each technology are given for several different problem solving situations. I would recommend this book to anyone who must solve problems with others who are off site.
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