by Sidney W.A. Dekker
|
| List Price: | $79.95 |
| Amazon Price: | $79.95 & eligible for FREE Super Saver Shipping on orders over $25. |
| Average Rating: |  |
| Lowest New Price: | $67.08 |
| Availablitiy: | Usually ships in 24 hours |
|
 |
|
Product Description
Ten Questions About Human Error asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organizational settings, policymaking, classrooms, Crew Resource Management Training, and error research. It is one installment in a larger transformation that has begun to identify both deep-rooted constraints and new leverage points of views of human factors and system safety. The ten questions about human error are not just questions about human error as a phenomenon, but also about human factors and system safety as disciplines, and where they stand today. In asking these questions and sketching the answers to them, this book attempts to show where current thinking is limited--where vocabulary, models, ideas, and notions are constraining progress. This volume looks critically at the answers human factors would typically provide and compares/contrasts them with current research insights. Each chapter provides directions for new ideas and models that could perhaps better cope with the complexity of the problems facing human error today. As such, this book can be used as a supplement for a variety of human factors courses.
Customers who bought this item also bought
Average Customer Review:
2 of 5 people found the following review helpful:
 Human Error, 2007-01-10
Excellent look at human error. I read it from a healthcare perspective and found the concepts powerful. I will look at healthcare error in a new way after reading this book.
3 of 5 people found the following review helpful:
 Eye-Opener, 2006-09-12
Dekker is a real master about the subject. There is not a single issue he leaves unattended. The depth of analysis is impressive.
Dekker reminds of Rasmussen -another giant about safety issues- in the kind of analysis.
If someone is looking for a récipé, Dekker could not be the adequate writer. However, if someone wants to know what problems is going to confront "following récipés", these are the right book and writer. If, after that, someone wants something more and very valuable too, try Rasmussen.
10 of 11 people found the following review helpful:
Complex systems don't yield simple answers, 2005-09-23
This book does pose 10 thought provoking questions, providing ample material to cast doubt on the solidity and trustworthiness of many of the accepted ideas and practices concerning accident investigation. An enduring theme throughout the book is that the answers you find depend on the questions you ask and they, in turn, depend on your beliefs about accidents. While there has been a growing chorus of discontent over the commonly used causal model accidents, there is limited consensus over what should replace it. The purpose of this book is not to propose an accident investigation model, but to question beliefs about human error, which is done so effectively that the reader is lead to doubt that there is such a thing and that all accidents could be subject to so much doubt that no conclusions about there causes and possible remedies could ever be found.
This book does a thorough job of examining human interaction with systems and, towards the end, provides some clues about how systems could be designed so that they are less error prone, safer and more resilient.
Price is accurate as of the date/time indicated. Prices and product availability are subject to change. Any price displayed on the Amazon website at the time of purchase will govern the sale of this product.
|
Store Categories
|