by Maurice F. Greaver
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Product Description
STRATEGIC OUTSOURCING Risk Management, Methods and Benefits Organizations are turning to external suppliers for everything from payroll processing to facilities management. The goal is better quality at lower costs, but too often the results are disappointing-to-dismal -- simply because many buyers lack a clear outsourcing methodology. Using the concepts in this book, managers responsible for outsourcing will learn to avoid typical pitfalls and ensure success. Readers learn how to: ** determine core competencies that should be kept in-house rather than outsourced ** align outsourcing with overall corporate strategy ** use outsourcing to support transformation strategies such as restructuring and TQM ** evaluate, compare, and select vendors ** develop targeted RFPs (requests for proposals), negotiate win-win contracts, monitor how vendors perform, and evaluate financial savings ** handle "recompetition" as contracts end. an especially hot topic MAURICE GREAVER (Washington, DC) is a former corporate CFO and CPA at Haskins & Sells. He now heads his own financial and management consulting firm and teaches the American Management Association's course on Strategic Outsourcing.
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Average Customer Review:
0 of 0 people found the following review helpful:
 Good resource, 2007-06-18
Great resource. Book follows the outsourcing process from begining to end with tips, suggestions and recommendations along the way
2 of 2 people found the following review helpful:
 Practical, good advice for outsourcing, 2006-02-28
This book will lead the reader through a seven-step methodology for identifying, negotiating with, and signing on the outsourcing providers that will best help a company improve its performance and results.
Can a strategic partner help? The author of this book argues that a strategic partner can help if the steps in this book are followed. Some of the steps include:
· Exploring strategic options - a key phrase in which a company links any outsourcing program proposal to its strategy;
· Analyzing costs and performance - this will help a company to evaluate proposals and determine if outsourcing is worth the time, effort, and money;
· Selecting vendors - from setting the qualifications one wants to drafting and sending out requests for proposals to evaluating the responses.
The author stresses that any successful outsourcing initiative begins with careful planning. The first few actions from picking the right team, to pinpointing the outsourcing objectives and targets, are critical to the outsourcing initiative's success.
During the outsourcing initiative, all steps of the initiative, keep employees informed on a continuing basis. The author advises to update employees when:
· The project plans have been completed and share the plans with the employees
· Costs and performance analyses are complete,
· Requests for proposals have been prepared,
· Short-list candidates have been selected,
· A memorandum of understanding has been negotiated,
· And when the contract is signed and the transition begins.
12 of 13 people found the following review helpful:
 Outdated and High Brow...Not for the Non-Academics or Those New to Outsourcing, 2005-09-08
If you're not either very experienced in outsourcing already or a college level instructor in outsourcing, I would not recommend this book.
Since it was written, a couple more creative and straight shooting books on "how to outsource" are available, particularly in 2005. I advise you to search and find those books independently as I found them much more enlightening, current and relevant to providing directions on outsourcing's nuts and bolts to true strategic and transformational outsourcing elsewhere. Outsourcing has evolved along way since this book was written. It needs updating or should simply be viewed as a reference book after you've read the recent selections by other authors to be on top of your game.
7 of 17 people found the following review helpful:
For the Student and the Old Pro, 2003-10-27
I approached this book with some skepticism.
From experience I have seen too many CPA and consultant
types write books purely for the benefit of their career
and pocketbook. These books have often been academic or superficial. This book is full of what, after many years
and many deals, I know to be sound thinking. The book is
also quite thorough. It is not a quick read. It is easy
enough to read but there is a great deal of information contained. For the busy executive it should be acquired
for reference as you need it. Although you should try
to read all of Part One if you can. The beginner or the
student should read often and take notes. One previous reviewer noted that the book provides
little guidance regarding employee reactions. This
is true. You will need another book in that area.
But what is here is very good.
Mr Greaver has done the business community a genuine service.
9 of 16 people found the following review helpful:
Strategic Outsourcing, 2002-06-05
I found the book to be well-written and easy to follow. The references are well-documented. Outsourcing is going to be a strategic weapon for the balance of this decade and into the next. This book delivers on the practical aspects to make such a transition successful. I would recommend this for both parties as a means of preparation. Outsourcing is only a scary concept when you aren't prepared for it. This book helps everyone to know about the events and sequences which will take place. Strategic Outsourcing should be mandatory reading for every manager.
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