by Bradley W. Hall
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Product Description
It is often said that the only true source of sustained competitive advantage is people. But what does that mean and how can this be measured and managed? How many organizations know whether their human capital outperforms their competitors’, or even whether it improves year-over-year? And what is the strategy for continually improving that performance? The New Human Capital Strategy is a roadmap for delivering measurable business results by systematically improving the performance of those in roles most important to customers and shareholders. Proposing a radical shift in the way organizations measure and manage their people, the book asserts that competitive advantage is a function of four areas of strength: * effective executive teams * leaders who deliver results * outperforming competitors in key positions * workforce performance Using examples, research, and metrics, this essential guide provides readers with a system for ensuring that their people are more valuable this year than the last.
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Average Customer Review:
1 of 1 people found the following review helpful:
Invaluable Tool for Managing Human Assets, 2008-06-24
While not only an invaluable tool for the HR leader, it is also a must read for the Sales & Operations Leaders as well.
In a prior career, I worked for Brad Hall as his Training Director and we put this model to the test and saw excellent results within six months.
Hall's book provides a blue print for success in measuring and managing human capital with the same rigor as measuring and managing financial capital.
All leaders of the business that map and execute a similar plan will absolutely increase results as well as maintaining a stellar workforce!
0 of 0 people found the following review helpful:
Practical and Brillian, 2008-04-24
I worked with Brad together in Asia and found his book to be something that the HR community, as well as, clients of HR have been waiting for for a long time. His book brings together his wealth of experience and knowledge into practical tips and guides that everyone can use. While a lot of other HR practitioner books are based on theories, I know from reading this book that the case studies and guides provided in this brilliant book are based on real business problems.
Basically, I highly recommend this book for those looking for implement-able and practical guides for building up your organization.
3 of 3 people found the following review helpful:
This is a Great Book , 2008-03-24
As an HR practitioner, this book has become my symbol of hope for the profession. I've always known there was "something wrong" with how HR is being practiced in organizations today, but never clearly identified the root of the problem, much less offered a method for addressing it. Brad Hall's book provides that insight.
Through current research and his industry experience, Hall provides ample evidence that despite decades of seeking and gaining "a seat at the table," HR overall has not progressed beyond the traditional administrative "personnel" function. Accordingly, Hall argues it's time to "blow up today's model and replace it with a fundamentally new Human Capital Strategy."
Hall begins with thought-provoking questions such as "has your human capital improved year over year?" which demonstrate that HR has not delivered on its responsibility to ensure human capital is managed as a business asset. He builds towards his human capital approach which centers around four key elements; building effective executive teams, building leaders who deliver sustained business results, ensuring employees in key positions outperform their peers in competitor organizations, and a fourth, designing a disciplined approach for improving workforce performance, which serves as the structure and environment within which the first three can flourish.
The model challenges fundamental elements of current HR practice, such as the focus on supporting "internal customers" (management and employees), arguing instead for a focus on meeting the expectations of external clients and stakeholders. At a more granular level, it challenges the merit of current practices (e.g., forced ranking of employees, aggressive "performance management", and annual performance reviews) and offers a method to meet the objectives of these practices through a roadmap for building high performance organizations.
This is a fresh read and I highly recommend it to all professionals who have a stake in improving their organization's performance.
2 of 2 people found the following review helpful:
A Disciplined Approach to Managing our Most Valuable Asset - People, 2008-03-08
Brad Hall's book, The new Human Capital Strategy, brings a much needed level of structure and discipline to managing Human Resources and People. While most companies claim that people are their most important asset, Hall correctly points out, that most companies don't have HR management programs that are consistent with that claim.
The brilliance of Hall's book is the way he distills this broad subject down to the few specific dimensions that truly need attention.
- Separating HR as a strategic function, and thus a source of competitive advantage, from HR as an administrative function.
- A focus on business results - Not activities or HR programs
- The importance of defining and measuring business results to gauge the true effectiveness of HR programs.
- Year over year improvement in the real return companies get from their investment in people.
From here, Hall goes on to address some of the barriers and keys to success in the practical implementation of the principles he discusses - executive engagement, organizational structure issues, team structure, measurement techniques, and many real life examples.
This book is a great read for any business leader (not just HR professionals) who seriously believes that people are an important asset for their success.
1 of 1 people found the following review helpful:
Best book ever on improving the value of human capital, 2008-03-06
Hall's book is the best written on human capital development. Hall
provides a practical and compelling methodology for measuring year over year improvement in human capital. The book is well-researched and includes numerous charts and graphs that make a complex topic accessible to managers outside of human resources. I recommend this book to any manager looking to improve the performance of his/her people.
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