A Survival Guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers, and Other Workplace Demons

* The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don’t know what they’re doing
* The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone
* The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time
* I’ve Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues

From whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee.

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All Customer Reviews
Average Customer Review:
4 of 4 people found the following review helpful:

Only for the clueless, but then again probably even worse for them, 2008-06-13
A pile of fluff that seems to have been churned out only to add a notch to the author's list of publications. It is unclear whether the author has had any experience managing anyone, let alone difficult people, and while a lack of experience with the topic could have been replaced with a journalistic approach, no outside research (on solutions) is offered.

Each chapter outlines a management scenario, and after each scenario is a brainstormed list of possibilities for what the put-upon manager could have done differently, frequently including some fairly ridiculous options and always ending with "Other?". While it's true there are likely to be different ideal solutions for specific situations, this author seems to simply not have any idea what to do about any given problem employee.

Each chapter ends with "Today's Take-Aways." Here you'll find such gems as:
* "If you think an employee may be a threat to you, try to avoid hiring that employee and risking that this threat may become real."
* "If an employee is calling in sick a lot, it could be they are sick -- or may [sic] they just want the time off for other reasons."
* "Sometimes the law of karma may really come to your aid and take care of a very difficult problem for you, though you can only hope and pray!"

These points are fairly representative of the quality of information you'll find in the book. If they seem enlightening to you, go for it.


0 of 0 people found the following review helpful:

OK, 2008-03-29
I was excited to receive, but it's a doorstop now. Maybe I'll read it later.


3 of 4 people found the following review helpful:

Disappointed, 2008-02-18
The information presented was not earth shattering. A few of my employees are extremely problematic. I was desperately trying to resolve some of the issues, theirs and mine. I didn't find it in this book.


0 of 0 people found the following review helpful:

Very Disappointed, 2008-01-22
It would appear that the author of this book has no actual experience in supervision. The contents of this book sounded very interesting. Unfortunately, the recommendations are not well thought out or beneficial. In some cases, the recommendations are just plain bad advise. A Survival Guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers, And Other Workplace Demons


4 of 4 people found the following review helpful:

A 'must' for managers, 2007-02-03
A 'must' for managers is Gini Graham Scott, Ph.D.'s A SURVIVAL GUIDE TO MANAGING EMPLOYEES FROM HELL, telling how to handle a typical problem employee. Humor blends with practical, life-tested advice for handling different types of employee issues, from the clueless incompetent to the party-time performer who can't seem to separate work from fun. Case histories blend with advice and techniques from the field in a manual key to any level manager's success.

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