Quality Toolbox

by Nancy R. Tague

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Average Customer Review: 5 out of 5 stars

2 of 2 people found the following review helpful:

5 out of 5 stars

Very useful reference & guide, 2008-04-24
I am a CQE & Six Sigma Black Belt and have owned this book for a little over two years now. This book provides a very handy and useful reference for the tools used in problem-solving, quality management, six sigma and project management as well. The Tool Matrix in the first chapter divides the tools under various categories and helps to identify the right tool needed for a certain stage or situation.

The chapter on Quality Improvement Stories show the use of these tools in successful continuous improvement projects. The quality tools are arranged in alphabetical order with details like when, what and how with a very relevant example.

This text is recommended for anyone in the area of quality/process improvements. It is a learning book for beginners and reference for advanced users.

0 of 0 people found the following review helpful:

5 out of 5 stars

quality skills, 2008-03-31
I got this book as part of a college course i was doing, but in reality it is so good it has helped me out in my job. There are times in our jobs when we dont get a chance to do new things and this book actually makes it very simple to introduce new initiatives. I would highly recommend this book to anyone considering a career in quality mangement.

1 of 1 people found the following review helpful:

5 out of 5 stars

Extremely Useful Compendium, 2008-02-15
This book is so well done. For Six Sigma and Quality professionals it will become one of your most well worn books.

5 of 5 people found the following review helpful:

5 out of 5 stars

Best Quality tools book for recommended readings in training, 2006-10-29
This is one of the best books I have ever reviewed. It is so easy to know the quality tools but understanding the tools is the key to effective implementation. The book provides a comprehensive review of all the tools in the quality profession with indexed case studies and applications. I use the quality tools while training Meirc participants on Total quality, six sigma, simplification of work processes and procedures in Dubai seminars and it is certainly has gained our participants lots of benefits on applying these tools. I would highly recommend this book for all quality professionals in the quality management and training.

12 of 12 people found the following review helpful:

5 out of 5 stars

As useful as it gets, 2006-05-27
This is just about the most relevant and useful quality book I have come across. It provides a comprehensive library of tools to use to solve different kinds of problems. Many of the tools covered in this book are covered elsewhere, but in this case the author has a knack for guiding the reader through a set-by-step process in a way that it was very easy for me to instantly apply the tools to my job.

I also welcomed the fact that the book covers the overall history of the different quality methodologies. This is important because there are many choices to be made when it comes to choosing a quality methodology, so knowing where a tool came from helps you determine whether it applies to your particular problem.

If your job relates to quality, this is money well spent.

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