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Tales From the Trenches: Achievements, Blunders and Challenges in Local Government Management

by Len Wood, Joe Baker

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Editorial Reviews
Book Description
"Tales from the Trenches: Achievements, Blunders and Challenges in Local Government Management" grew from a desire to inform everyone about the wonderful world of local government management. Whether you are a public administration student, a newly appointed supervisor, a top executive, an elected official or an inquisitive citizen you’ll be captivated by the true stories that depict real life local government management challenges and dilemmas. Scattered throughout the stories are tips presented by a wise old owl who brags about his seventy years of local government experience. Whether you agree with the owl or not, you’ll be intrigued with the insights and challenges that local government managers face. You’ll also be fascinated by one of the world’s most fulfilling careers.

"Tales from the Trenches" consists of eleven chapters covering such topics as: Leadership and Management Style, Decision Making, Communications, Human Resources Management, Budgeting Skills, Citizen Advisory Boards, Community Relations, Relations with Elected Officials, Media Relations, Ethics, and Career Issues. All of the stories appearing in this book were contributed by sixty active and retired local government officials located in cities, counties, and special districts throughout the United States.

"Tales from the Trenches" contains a Glossary, Bibliography and Index. An Instructor’s Manual is also available from the Training Shoppe.


All Customer Reviews
Average Customer Review:5 out of 5 stars
2 of 2 people found the following review helpful:

5 out of 5 starsEvent-Filled Life of Public Managers, 2003-11-03
After reading Len Wood's and Joe Baker's new book, I'm reminded why I entered this interesting profession. "Tales from the Trenches: Achievements, Blunders and Challenges in Local Government Management" provides an insightful glimpse into the event-filled life of public managers.

The eleven chapters reflect the key public manager responsibilities and challenges. Each chapter contains several stories that illustrate key management concepts. Included with these tales are tips containing advice and alternative approaches to addressing the situation. Stories are written in a straightforward manner, and best of all, are true to life because current and former local government managers contributed each tale.

What makes "Tales" especially valuable is the 180 page Instructor's Manual which complements the book, chapter for chapter. It contains discussion questions for each tale along with numerous case studies, management exercises and questionnaires.

Assuredly, "Tales from the Trenches: Achievements, Blunders and Challenges in Local Government Management" will inspire young professionals to take a close look at a local government career. This book is also a good mentoring guide.

This review was submitted to the California City Manager's Newsletter by Greg Ramirez, Assistant City Manager, Agoura Hills.


1 of 1 people found the following review helpful:

5 out of 5 starsCompelling Management Experiences and Advice, 2003-04-20
This book dspelled many of my personal myths about public management. I purchased Tales from the Trenches as a reference for my Business Management class. I wanted to contrast private management with public management. I felt private management was more dynamaic and challenging. I now see that public managers, espcially at the local government level, are just as sophisticated and resourceful as their private counterparts. They also make the same type of blunders. The authors have done a great job in their selection of real life tales. I found
the manqagement advice they dispersed throughout the stories very useful. I also loved the cartoons which set the theme for each chapter.


1 of 1 people found the following review helpful:

5 out of 5 starsGreat achievements and ridiculous blunders, 2003-04-12
Collaboratively written by former city managers Len Wood and Joe Baker, Tales From The Trenches: Achievements, Blunders And Challenges In Local Government Management is a grand collection of great achievements and ridiculous blunders in local government. Innovations, challenges, and good intentions that went horribly wrong, pack the pages of this involving and highly readable guide which is especially recommended reading for all voters, and which will provide particularly meaningful to those with a personal and/or professional interest in local politics.




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