by Marshall Goldsmith, Mark Reiter
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Product Description America’s most sought-after executive coach shows how to climb the last few rungs of the ladder The corporate world is filled with executives, men and women who have worked hard for years to reach the upper levels of management. They’re intelligent, skilled, and even charismatic. But only a handful of them will ever reach the pinnacle -- and as executive coach Marshall Goldsmith shows in this book, subtle nuances make all the difference. These are small "transactional flaws" performed by one person against another (as simple as not saying thank you enough), which lead to negative perceptions that can hold any executive back. Using Goldsmith’s straightforward, jargonfree advice, it’s amazingly easy behavior to change. Executives who hire Goldsmith for one-on-one coaching pay $250,000 for the privilege. With this book, his help is available for 1/10,000th of the price.
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Average Customer Review:
0 of 0 people found the following review helpful:
Wow! This book will help you get there!, 2008-10-13 This book is one of the best I've ever read. Some people assume that once one has what it takes to advance in one's career, there's no stopping one. This book makes a solid case that many people who achieve initial success later reach a ceiling that has nothing to do with their abilities - it is determined by their weaknesses. This book describes a clear methodology for determining and addressing 20 common weaknesses. Further, the book illustrates many of these so clearly that it was possible for me to see some of them in myself directly. Probably the best thing about the book, is that it points out relatively simple ways almost anyone can improve their interpersonal skills. I think I'm going to be re-reading it quarterly to help me keep these practices in mind. Fortunately the book is so well written, it's hard to put down.
1 of 1 people found the following review helpful:
The Future of Tommorow - Highly Recommended!, 2008-10-12 Marshall Goldsmith illustrates the concept of focusing the mind on positive ways of thinking. He has provided "20 annoying habits". He has written how they need to be "eliminated"; until your thoughts have been clearly defined. As a reader, I can relate to most of these habits and I have a clear understanding to say "Thank you" when it needs to be said. Highly Recommended to Corporations, Small Businesses, and future students.
1 of 1 people found the following review helpful:
Stepping on Toes!, 2008-10-12 Marshall Goldsmith did a wonderful job of explaining how to remain in your position of success. If you're not there yet, you definitely learn what not to do.
This was a read that my boss strongly suggested the whole department read, however, everytime Marshall mentioned one of the 20 flaws, we all could identify a manager that had those same characteristics (and most times, it was the one that recommended we read the book!). He describes the flaws in such a way that you're not embarassed to own up to them and want to take steps to change. He also offers a perspective of the 360-degree feedback that made us realize that none of us were using it in the manner in which it was created.
Great read, great pace, it was as if you were in the room with him. Very funny and relatable. I highly recommend it to any manager that is wondering why they have high turnover in their department or why they haven't been able to forge true professional relationships with the people they work with.
1 of 1 people found the following review helpful:
Good for anyone who wants to improve their interpersonal relationship and leadership skill, 2008-10-06 Although the book title clearly aims itself at the successful managers, it is a good antidote for all who want to do better particularly on interpersonal relationship and leadership, that previous success, no matter big or small, almost always mar ourselves with complacency, self centredness, over confidence etc etc. Well organised with wit and good substance, it did help improve my communication skills, till the time I forgot them all, and then pick it out for a re-read. In short, recommended.
p.s. Below please find my favorite "tactics" for your reference.
Stop asking for feedback and then expressing your opinion. pg 117
What impressed me was that when he asked a question, he waited for the answer. He not only listened, he made me feel like I was the only person in the room. pg 152
He never takes his eyes off me. Even if the Queen walked in, he wouldnt be distracted. He would stil be devoting his full attention to me. That's hard to resist. pg 153
Clinton made a point of knowing something positive about you, and without making a big show of it, saying something to let you know he knew it. In effect, he was bragging about you to you. pg 153
Once you master the subtle arts of apologizing, advertising, listening, and thanking, you must follow up - relentlessly. Or everything else is just a "program of the month." pg 161
1 of 2 people found the following review helpful:
A great tool for personal reflection and discovering your blindspots, 2008-09-22 This book is a practical and powerful tool that makes you stop and think about what you are doing - both consciously and unconsciously - in your drive to be successful. I have had several executive clients who have had the "Oh my God, he's talking about me!" experience when reading Goldsmith's candid and pointed observations. I highly recommend this book to any individual who wants to create and sustain top level legacy leadership.

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