Health Care Management: Organization Design and Behavior

by Stephen M. Shortell, Arnold D. Kaluzny

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Product Description
Written by nationally known experts in the field, this text brings a systematic understanding of organizational principles, practices, and insight to the management of health services organizations. While based on state-of-the-art organizational theory and research, the emphasis is on application through Features such as "In the Real World" and "Debate Times" which present actual situations and challenge the reader to provide a solution or a philosophical position. The clinical enterprise model is introduced in this new edition, and is fully developed in chapter 2.

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All Customer Reviews
Average Customer Review: 3.5 out of 5 stars

1 of 1 people found the following review helpful:

3 out of 5 stars

Health Care HLAD 455, 2007-10-02
I find the textbook is quite different from the 4th edition. My professor uses notes he created using that edition so it's difficult to follow. Other than that it's okay.

7 of 8 people found the following review helpful:

2 out of 5 stars

Buzzwords and Citations, 2007-01-18
This book was required for my Health Care Management course, but I wish they would find a different text to use.
The authors seemed to take a handful of buzzwords, mix them up with citations from other texts, and then add a few of their own insights for the sake of originality. Here is an excerpt:
"To acheive the organization's targeted strategic outcomes, the manager must create distinctive competencies within the organization by integrating resources, capabilities, and technology."
Although the book is flush with cited material, it seems to provide very little original material, and practically no personal anecdotes from the authors. The book reads as if the authors have practically no experience in the health care management field.
The overabundance of citations, the lack of personal accounts, and the wealth of undefined buzzwords made this book thoroughly boring for me.

0 of 8 people found the following review helpful:

5 out of 5 stars

Health Care Management Textbook - Perfect, 2006-11-09
The book was shipped timely and was in perfect condition.

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