What To Do When You Become The Boss: How new managers become successful managers

It allows the new manager to access the topics at their own pace and according to their own particular learning style. Actual cases show how various concepts, models, techniques and strategies have been successfully implemented. Each chapter has both a "How to implement straight away" checklist and "Action plans for the longer term" so the new manager can take action immediately and also plan for the future.

"What To Do When You Become The Boss" covers the full range of skills required of the new manager (in fact any manager) - leading, managing, motivating, team building, decision making, delegating, recruiting (and firing), managing performance, meetings, influencing others and managing boss and self.

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All Customer Reviews
Average Customer Review:
1 of 1 people found the following review helpful:

Extremely practical advice for new managers, 2009-12-07
Even if you don't manage others yet, chances are you will at some stage of your career. So learning how to become a brilliant manager of people is likely to be a valuable investment of your time.

A recent IABC survey of communicators in Australia found that more than 70% manage staff, 10% manage a dozen or more, and over 20% aspire to head communication in a larger organisation. So it is appropriate to review a great new book that can help everyone become a better manager.

This is a 279 page paperback written by a consultant with vast experience in learning and development. There are five parts to this wonderful practical and easy-to-read book: Leading and Managing (2 chapters explaining these), Managing your team (8 chapters); Managing upwards and sideways (3 chapters), Managing your meetings (2 chapters), and Managing yourself (7 chapters).

It's comprehensive with lots of diagrams (one so good I've been using for my masters students to explain the difference between managing and leading). There are tables, lists, action plans, implementation steps, template forms and the like. A very practical "how-to-do-it-book".

It is even designed to be read differently depending on the reader's learning style. But, even so, it's probably not the sort of book you'd read in one sitting (e.g. on a plane). It's more a reference work you'd go through chapter by chapter as a new manager and then dip back into from time to time. Strongly recommended.



0 of 0 people found the following review helpful:

Solid, if Uninspiring Advice, 2009-06-22
Bob Selden put together a nice bundle of information, in an organized, if uninspired format. Still, anyone who suddenly finds themselves in a management capacity needs to use this book as a checklist, to help navigate them through the confusing sea of red tape, bureaucracy, employee morale, wrongful terminations, sexual harassment, and the litany of other topics for the 21st century boss to handle.

If you've been the boss for a long enough time, you probably would do well to not bother with this; however, there are enough bad bosses out there who need it, but don't realize it. If one day, this book suddenly appears in your in-box, you'll know you've got some disgruntled employees working under you; lighten up, and read it.

It may be a bit dry and somewhat pedestrian, however, it's of value for that good percentage of bosses who haven't quite figured everything out yet. This will help.


0 of 0 people found the following review helpful:

Great read, 2009-05-03
This is book that you can read more than once. It's a good resorce for all managers. It's loaded with many experimental tools for managers to use for all kinds of situations they face every day, as they explore their management skills. This ia must have for every manager.


2 of 2 people found the following review helpful:

Easy reading, very useful, 2008-11-13
Very practical advise you can put in practice right away. The ideas are working for me so far.


0 of 0 people found the following review helpful:

A Valuable Resource, 2008-09-26
"On target, comprehensive and easy to read describes this book. Bob excels in providing a detailed road map for new managers. His use of vignettes and examples make his message real and memorable for the reader. I found myself reflecting on my own experience and how I wished I had a valuable resource such as this early in my career. Two thumbs up and a must have for all new managers in companies large and small." - Timothy A. Laskis, Ph.D., Founder, Lex-T Organizational Consulting

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