by Steven M. Ferry
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| List Price: | $45.00 |
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Product Description
Butlers & Household Managers, 21st Century Professionals is designed to assist those seeking a new and rewarding career as a butler or the American equivalent, the household manager, as well as those seeking to employ them, whether in stately home, hotel, corporate setting or elsewhere. In the increasingly competitive and mechanistic world in which we live, service is often the only differentiator between one provider and another. Having a competent butler is one way to develop that much-needed edge. Butlers & Household Managers, 21st Century Professionals is also useful for any man or woman who would like to use some of the butler's know-how to enhance his or her own life style. The many checklists in Butlers & Household Managers, 21st Century Professionals cover every kind of situation a butler deals with and are designed, in conjunction with the chapter they supplement, to walk a person successfully through those situations and so increase his or her confidence. No amount of copying actions mechanically will make a butler, however. It is necessary to understand the point of view of the butler to then handle any given situation as a butler would. That is why chapters are provided to explain the butler rationale.
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Average Customer Review:
0 of 0 people found the following review helpful:
Butlers & Household Managers , 2008-09-14
"I just finished reading your book ³Butlers & Household Managers² and found it extremely interesting and very informative. What a wealth of information...you can use this book if you want to become a Butler or just help organize your own home. I will be going out either tonight or tomorrow to purchase 'Hotel Butlers, The Great Service Differentiators.' I just had my second interview for a position as Butler with The Resort at Pelican Hill in Newport Beach. I thought the interview went well. I¹m excited about the opportunity of working at such a prestigious resort and I hope to be brought back soon for my third interview. I¹m looking forward to reading 'Hotel Butlers, The Great Service Differentiators' very much and I¹m sure I will go though your book many times and keep it as a valued reference. Again, I just want to thank you for a great resource
that I will use for many years." M.E.
5 of 5 people found the following review helpful:
The most informative and concise book for this topic ever, 2006-06-21
I loved this book and still refer to in occasionally. I wish more books were written by him and perhaps in a memoir tone so it could be an entertaining version of this one. I've read others that are "behind the scenes" and was quite put off with the arrogance of them. Big accolades to Steven Ferry for writing a practical and inspiring book, I only wish there were more from him!
9 of 9 people found the following review helpful:
You don't have to be a butler to love this book!, 2005-09-23
I am NOT a butler, but I sought this book out on the internet and finally purchased it after thinking I could use it for many years. I was NOT disappointed. It is the best self-help book on the market! This book can help you organize your life on nearly every level. It is an organizers dream book for most of us who have to live without at butler. Yes, I am still in the process of becoming a good household manager, but now I have the advice and skills of my "guide book man".
10 of 10 people found the following review helpful:
Simply The Best!, 2004-10-02
If you are involved in the world of private service, I highly recommend this book as a "must have." Mr. Ferry has gone to great lengths to get it right and the results are contained within the pages of this book.
Mr. Ferry presents us with a history of Butling (and other private service household positions,) and weaves a rich tapestry of service standards, duties, do's and don'ts, professional expectations and numerous other pieces of valuable advice throughout the book.
If you do not have this wonderful resource in your collection my advice is to get it and use it.
"The British Butler"
North Carolina, USA
4 of 7 people found the following review helpful:
 Butlers & Household Managers, 21st Century Professionals, 2002-10-05
"I read `Butlers' cover to cover. Great! It captures the essence of good butling-competency and discretion."
Price is accurate as of the date/time indicated. Prices and product availability are subject to change. Any price displayed on the Amazon website at the time of purchase will govern the sale of this product.
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