by Judith Bowman
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Product Description
"Judith Bowman has written the definitive business etiquette guide. Not only has she covered everything from the nuances of business introductions (the name of the most senior executive is always said first) to which color to use in a handwritten note (blue for social correspondence, black for business), she also addresses networking?the sticky art of meeting people, making business contacts, and currying favor with strangers."
--Success Magazine
"Don't Take the Last Donut provides all you need to know so that you don?t lose your job position or business deal."
--Colorado Springs Business Journal
In a recent survey, 8 out of 10 Americans felt that a lack of respect and courtesy is a serious national problem. Four out of 10 admitted to behaving badly themselves.
Do you want to be part of the problem or part of the solution? Don't Take the Last Donut gives you the tools you need to be confident and letter-perfect in any business setting--from pitch to presentation, from networking to contract negotiations, and everything in between. With this book, you will easily master the art of small talk, the protocol of the perfect business introduction, and the many nuances of the business lunch. You'll never feel awkward in a business setting again!
Don't Take the Last Donut unlocks the mysteries and benefits of business etiquette. More than simple good manners, business protocol is a set of tools that allows you to move with confidence through any business setting and act with ease in any meeting or presentation. You'll learn:
* The protocol of the proper business introduction...even if you have forgotten someone's name.
* The art of creating a positive first impression.
* Tips for fool-proof small talk.
* How to manage an awkward moment.
* How to gracefully work a room.
* The vast differences in rules of etiquette around the world.
Secure in the knowledge that you are doing the "right" thing in any business situation, you will be freed to focus on your real goals without worrying about which fork to use or how to greet a international colleague.
At a time when organizations and standard hierarchies are in flux, the wise use of business protocol will allow you to stand out and set the right tone in all of your business relationships--correct, secure, flawless.
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Average Customer Review:
0 of 1 people found the following review helpful:
Absolutely necessary, 2007-12-09
Every single piece of information necessary to "fit in" is written in this book. What would you do if you had to entertain the Vice President of your company ? It did happen to me. With the informations provided I was able to handle details like a pro. And, I am able to share some info with my team on how to take care of "high profile" clients. Extremely helpful !!!
4 of 6 people found the following review helpful:
An important pick for any business library , 2007-07-07
DON'T TAKE THE LAST DONUT: NEW RULES OF BUSINESS ETIQUETTE is an important pick for any who would understand the protocols of business, from making a proper business introduction and creating a good first impression to handling small talk, conferences, and email. It's an important pick for any business library and also for any college-level library where students are entering the work world for the first time, covering all the latest basics of business etiquette and standards.
10 of 11 people found the following review helpful:
Essential information, 2007-07-04
Ms. Bowman provides an elegant and hugely informative guide to navigating the modern business setting, often using her own experiences (both the exquisitely graceful and the occasional faux pas) as illustrative examples. Her thoughts should be particularly valuable to those who are in sales and networking oriented businesses, as it clearly lays out how one makes an introduction, exchanges business cards, makes "small talk", gives a presentation, and entertains at a restaurant.
Missing from the book, however, are practical tips for those who are not constantly meeting others for the first time, but who interact with fellow employees everyday in the office/cubicle. There is no practical advice for dining with co-workers (where there is no clear host/guest relationship), participating in meetings with team-mates, giving feedback to others (career advice, firings, promotions) or inviting others for after-hours drinks.
The practical reason for this, I believe, is that Ms. Bowman is a solo entrepreneur herself, always looking for new clients for her consulting businesses, and therefore does not think too much about office employees at large firms. Nevertheless, much of her advice will be valuable to anyone aspiring to be an executive, since the higher you rise, the more you end up having to sell and network with clients.
As a side note, the editing job was left unfinished, and there are many sentence fragments, missing or misspelled words (e.g. "Luis Vuitton"), and dangling modifiers that make you wonder what the author intended to say. Despite these imperfections, the quality of the information and the anecdotes make this work shine.
5 of 7 people found the following review helpful:
A must read, 2007-05-23
This book is a must read for anyone in business, no matter your age. Judy tells it like it is in the world of business as far a social behavior is concerned. Life is all about the small things and being properly mannered is very important. This book will allow you to be home-charm schooled !
Enjoy
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