by Cindy Ventrice
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Product Description
Written from the employees' viewpoint, this book explains why good working relationships form the core of effective workplace recognition
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Average Customer Review:
1 of 1 people found the following review helpful:
 Webinar, 2008-09-03
I watched a webinar about Make Their Day and it was great. I can't wait to use Cindy's ideas.
1 of 1 people found the following review helpful:
The Importance of Genuine and Meaningful Recognition., 2008-08-22
In a very logical, witty, and meaningful way, Cindy Ventrice illuminates key ideas associated with employee recognition, personal recognition, and the fundamental concept of recognition. On a deeper level, she fleshes out the compelling importance of what is means to 'really' give any person in any area of life what they need to feel genuinely valued as a human being.
In one of her case examples she discusses the behavioral/recognition styles of "Design Octaves". This company gives their employees a trip to Hawaii after completing ten years of service. Again though, it is not just the reward of flying to Hawaii expenses paid. Rather it is the value and meaning in the message that the company conveys to the employee "We are sending you to Hawaii because our company greatly values your loyalty, integrity, and upbeat attitude towards work, productivity, and a team oriented spirit."
By identifying the real psychological and emotional needs of the employee, Cindy goes to the root of what we all really want out of life - an individual purpose and interconnectedness in what we do day in and day out with the people around us.
"Make Their Day" is an excellent and worthwhile business management
book/tool that will keep you on your toes and engaged in the crucial psychological topic of "employee recognition" or "human recognition".
Matthew R. Polkinghorne
Graduate Student
Alliant International University
Marshall Goldsmith School of Management
San Diego, Scripps Ranch Campus
1 of 1 people found the following review helpful:
Useful Guide for Making Recognition a Success, 2008-06-10
This book is right on - a great guide to preventing the pitfalls that can hamper a recognition program, exploring common myths and practical tips about the roles of HR and managers and recognition methods. During my own experience of leading a team recognition program several years for a $5B company, I developed an appreciation for the useful advice in "Make Their Day!" in making meaningful recognition a valuable tool in the success of initiatives and company culture. The examples and case studies are just long enough to illustrate real-life application of the author's many nuggets of advice, and every chapter ends with a "Taking Action" list of suggestions for successful recognition program implementation.
1 of 1 people found the following review helpful:
Retention is a Hot Topic & This Offers Great Insights!, 2008-03-24
Companies are frantically up-dating (or establishing) their rewards & recognition programs because we all know turnover is at an all time high. And, the Millennial/Gen Y generation is certainly making this a hot topic in the world of HR and in the media these days. In doing research for my book, I came across Cindy's book and am glad that I did! It's filled with great, practical case studies of how well-known companies are using "recognition for retention" and it's a great read for HR execs and for managers from any department. During my seminars about managing, recruiting and retaining Millennials, I always emphasize that the real responsibility falls on the shoulders of the front line managers to retain their Millennial workforce. Sure, companywide initiatives need to be implemented to retain and motivate ANY generation, but a manager can also implement an effective recognition program just in their department. And Cindy's book can tell you how!
1 of 2 people found the following review helpful:
 Good Recognition Book, 2008-03-18
We have formed a new Recognition Team at work, and we are evaluating how our current Recognition Program can be improved. This book offers a lot of helpful information regarding recognition.
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