by Beverly Kaye, Sharon Jordan-Evans
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Product Description
With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today's companies have applied their retention strategies and increased their retention rates. The chapters are arranged alphabetically, from "Ask" to "Zenith." Each chapter includes a series of to-do lists, company examples, and an "alas" story drawn from the authors' personal experiences. This edition features new tips and to-do lists, new stories, and additional research from the media and from the authors' own extensive database. There are also three new appendices: a troubleshooting guide, a guide to saying "thank you" in the workplace, and a reading group guide.
Amazon.com
Because finding the ideal person for every workplace position has become an increasingly difficult task, the retention of top employees has become every manager's concern. Love 'Em or Lose 'Em, by organizational-development specialists Beverly L. Kaye and Sharon Jordan-Evans, proposes that this "race for talent" can be effectively run only by those who adopt programs and policies that truly support their personnel. It then shows how to do so, even in organizations reluctant to participate actively. Kaye and Jordan-Evans encourage an initial scan of their 26 alphabetically arranged chapters--such as "Information: Share It," "Mentor: Be One," and "Space: Give It"--so attention can be fully focused on the most relevant benefits and responsibilities associated with employee retention. All are bolstered with hands-on exercises and stories of others' failures and successes. The section on family-friendly conduct, for example, suggests uncovering specifics by directly asking employees what would make their lives easier. Resultant needs can be met, it continues, by allowing staffers to bring children to the office on occasion, assisting anyone who must line up care for an aging parent, giving weekday comp time to those who travel on weekends, etc. It also explains how Deloitte & Touche and DuPont addressed these issues. Any manager who dreads losing a top performer would do well to consider this book. --Howard Rothman
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Average Customer Review:
0 of 0 people found the following review helpful:
Everything you need to know about engaging your employees, 2008-06-02
Unlike the hundreds of management books out there that can be rather philosophical and academic on how to create a productive work environment (with many of the concepts capable of being covered in three, not three hundred, pages), this book focuses on 26 strategies with countless practical actions under each strategy that a manager can take to make the work environment (read: "people") highly productive.
Best yet, the authors' strategies for employee engagement and subsequent retention don't cost big bucks to implement. And if you haven't figured out how much payroll dollars you lose by disengaged employees who ultimately leave, you're missing a big chance at improving your bottom line.
If there was ever a phenomenal return for money spent, it's in implementing Love 'Em or Lose 'Em's s6 strategies. But that means you have to first invest in the book! Buy it!
0 of 0 people found the following review helpful:
This book saved my best employee, 2008-05-28
As a busy professional, it's easy to fall into the trap of tending to the task and not so much the relationship. This book brings me back to that important balance. Chapter six, "Family", was extremely useful and helped me understand that employees have needs that, many times, surpass their pay check. I was better able to work with an employee who had special family needs. This book is filled with practical, relevant, and usable advice on keeping employees engaged. This book is an essential read for leaders today. If you care about developing your people you will understand them better after reading LOVE 'EM or LOSE 'EM.
0 of 0 people found the following review helpful:
Love 'Em is a Home Run, 2008-05-22
In any economy, the ability for managers to engage talent is a mainstay, yet few know how to do it. Love 'Em or Lose 'Em teaches `em how. It is practical and down-to-earth, providing leaders, at all levels, ideas which they can implement TODAY. This quick read is chalk full of anecdotes and suggestions that are low to no cost, leaving managers with no more excuses. More business books should take their cue from Love `Em - no wading through troves of mind-numbing theory. It is friendly, approachable, and to the point.
Debra Bogowitz, Accelerated HR Solutions Group
0 of 0 people found the following review helpful:
Practical, Easy Steps, 5 Minutes to Do for Managers , 2008-05-21
If you really want to impact retention and engagement, this book is a must read for everyone in the organization. It provides simple, easy, and 5 minute or less practical ways for managers to understand what makes their employees tick and how they directly impact employee satisfaction and retention.
0 of 0 people found the following review helpful:
Keep this one on the desk!, 2008-05-20
The latest edition of Love 'Em or Lose 'Em is an essential for every manager's desk. In addition to hundreds of tips, ideas, and stories this edition includes new features like the Top Ten Pushbacks - those things that get in the way of busy managers trying to design and implement effective engagement & retention strategies - and practical ideas for dealing with those obstacles. Whether it is read cover to cover or by topic as a just in time resource, the book is loaded with content relevant to today's workplace.
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