by Susan Bixler, Lisa Scherrer Dugan
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Product Description
You don't get a second chance to make a good first impression, especially in today's hypercompetitive business world. That's why it's critical to project an image of confidence, ability, and integrity to everyone you deal with. In 5 Steps to Professional Presence, image consultants Susan Bixler and Lisa Scherrer Dugan show readers how to create a successful "professional presence" by paying attention to key areas such as: -- Virtual presence -- using high-tech communication tools like e-mail, video conferencing, and voice mail to project a winning image -- Nonverbal communication -- building rapport with colleagues and clients by developing strong nonverbal skills -- Social situations -- projecting a comfortable, professional image at business meals, conferences, and sales meetings With specific advice on how to develop a topnotch professional image, along with scores of examples from specific business situations, this book is a great resource for readers who feel the need to make a better impression at work.
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Average Customer Review:
0 of 0 people found the following review helpful:
Professional Presence, 2008-03-09
Susan Bixler is president of the Bixler Consulting Group (formerly The Professional Image, Inc), an image-consulting, executive coaching, team building and leadership workshop firm that specializes in areas including nonverbal communication, wardrobe, social skills, networking and e-etiquette. The Atlanta-based company's clients include Ritz-Carlton Hotels, Deloitte & Touche, Merck, and MetLife. Bixler founded the firm in 1980, after the idea came to her while she was working as a regional sales director for Bonnie Bell Cosmetics. Lisa Scherrer Dugan is the vice president of Bixler Consulting Group.
This book explains how to project confidence, competence, and credibility at work; how to make a great impression; polish your communication skills; demonstrate your mastery of business etiquette; build instant rapport with clients; put your social skills work for you.
2 of 2 people found the following review helpful:
 Great Book for Group Discussion, 2007-07-25
I am a partner in an accounting firm. We bought a copy of this book for every member of the firm and use it as a discussion aid. One morning each week our staff meets to discuss one chapter. The author has some unique insights and some just common sense concepts. Our staff appears to embrace the book as well. I recommend this for every serious business professional.
0 of 4 people found the following review helpful:
Image counts $$$$$$$$, 2007-04-11
This is the best from CMBuk,the leading Image Consultancy in the world, now in USA. concise and well illustrated. Easy 1-2-3 color yourself beautiful, color yourself confident.
0 of 2 people found the following review helpful:
Very good resource to own, 2007-03-11
This book has terrific information and also supplies practical ways to encorporate the information into your life. Any professional will benefit from learning & practicing the things taught in this book.
1 of 4 people found the following review helpful:
 Common sense information, 2006-12-30
Much of this book covered general good sense and manners, which I suppose can be a problem for some. Television, I think, takes care of manners these days.
That said, there were times when I thought to myself, "Oh, I wish I'd known that before I started my job." For that reason, these gems are worth looking into, though I am sure there are more useful books on the market.
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