Ultimate Credit and Collections Handbook

by Michelle Dunn

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Product Description

Entrepreneur’s experts show you how to boost your bottom line with credit and collections

Proper credit and collections policies are essential for a small business. They allow a business to make more money--even without making more sales--by more efficiently collecting from customers. Ultimate Credit and Collection Handbook teaches you how to create or improve a credit department, maintain a credit policy, and avoid bad debt. It includes up-to-date information on relevant state and federal laws.

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All Customer Reviews
Average Customer Review: 5 out of 5 stars

7 of 9 people found the following review helpful:

5 out of 5 stars

Working Pretty Good So Far, 2007-03-02
Most businesses typically give credit to their regular customers it increases sales, makes it more convenient for everyone involved, and is generally speaking good busines sense. But then there is the percentage who don't pay their bill. What do you do then?

In my case the amount owed to me was too small to interest a collection agency, but big enough that it would have a significant impact on my own income. I then got a copy of this book. The author claims to have a bunch of years of expeience in credit and debt collection. And the book reads like she knows what she is talking about.

Perhaps the most important thing is that there are a bunch of legal rules that limit what you can do. After that she gives you some ideas about what to say either on the phone or in a letter -- which are also on a CD included with the book.

I haven't gotten everything collected yet, and I can't say that I enjoy the process. But I've made pretty good progress and it's something that has to be done.

2 of 11 people found the following review helpful:

5 out of 5 stars

Get Every Penny you Deserve!, 2006-09-20
Do you have trouble getting your customers to pay you in full and on time? Are you plagued by bad accounts? Do you wish you could weed out the bad paying customers in advance? Are you having trouble paying your vendors because your customers have not paid you?

If you answered yes to any of those questions, "Ultimate Credit and Collections Handbook" will help you solve those problems.

Learn how to:
Make more money - without making a single extra sale - by collecting from your curretn customers more effectively.
Weed out bad accounts and offer credit only to qualified customers - resulting in more paid sales.
Increase your cash flow with a streamlined, organized credit department.
Navigate the confusing federal and state laws that govern debt collection.
Write collection letters that get results.

Start implementing the effective strategies in this handbook and watch your bottom line grow!

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