Opened: 11/1/02 + 60 payments = 10/30/07 + 7 yrs. = 10/30/2014. But, no payments for over 9 years. Hospitalized in mental facility and couldn't function well and now have no means to repay. They say it is an Open account but the balance is $0 ( probably deducted as uncollectable loan). I still have a mental disability. May I legally take it off my credit report or can the bank keep it listed and for how long? I would like to dispute the debt to clear up my credit report but am unfamiliar with this situation and rules regarding credit report laws.